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وظيفة شاغرة
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في شركة في دبي تطلب للعمل Technical Account Manager
تفاصيل الوظيفة هي:
JOB DESCRIPTION
Job Title : Technical Account Manager (Middle East) Location : Dubai
JOB PURPOSE
• Provide pre-sales support to sales personnel for specified accounts or territories to drive revenues whilst maximising customer satisfaction. • Develop a relationship with customers at all levels to ensure an appreciation of current and potential benefits available from products and services in their environment.
PRINCIPAL ACCOUNTABILITIES
Pre-sales support
• Provide comprehensive pre-sales support to sales colleagues. o Assist in prospect qualification o Assists in maintaining accurate and current account plans o Develop compelling, creative and value-added solutions • Be regarded by the customer as a trusted advisor. • Understand the customer’s environment and support the customer with the development of their storage strategy. • Design storage solutions to represent the optimum technical solution for a customer’s business applications. • Identify / create sales opportunities for the product, solutions and services portfolio. • Own the technical relationships within assigned accounts answering all relevant customer technical issues and be the point of contact for proposed changes and enhancements to the deployed infrastructure. • Ensure solution is Systems Assured raising any necessary ISRs and is subsequently signed-off by the customer. • Deliver formal presentations and coordinate demonstrations of Storage Solutions and Consultancy Services to customer/prospect staff. • Preparation / co-ordination of proposals and (in conjunction with SBMs) SoWs for Storage Solutions and Consultancy Services. • Advise on industry-wide technologies, and directions. • Provide customer with competitive product / solution comparisons. • Ensure proposed solutions are recorded in Matrix. • Support GSS in their delivery and participate in project review meetings. • Ensure solution performs at the customer site to it’s full potential and that customer personnel are aware of the benefits provided
• Take advantage of all types of available education material and methods to broaden skills and develop agreed areas of specialisation • Perform other duties as required or directed by management • Mastering of Matrix tool
للتقديم الرجاء ارسال السي في لي في [email protected]
بالتوفيق
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